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Human Resources Specialist

Role Description

Job Purpose

HR Specialist is responsible for the overall operation of the HR function. This includes strategic workforce planning, recruitment, talent development, employee relations, retention, payroll and orientation/onboarding in support of the organization’s vision and mission. They will work on hiring managers and staff, strengthen the HR management capacity, and apply good HR management standards and industry systems, processes, and practices.

Key Responsibilities

HR Operations
  • Proactively develop and maintain strong working relationships with staff, understanding their business needs and challenge.

  • Advice staff and managers on terms and conditions of service, the provisions of the policy guideline, policy application and interpretation.

  • Lead all aspects of HR administration, including recruitment, contract consultancy management, staff compensation and benefits administration, proper filing and documentation of personnel records, attendance records, and staff disengagement.

  • Maintain up-to-date and accurate staff related information (staff profile, employment contracts, job descriptions, performance agreements and all other employment related documents) in line with HR standard and guideline.

  • Process accurately monthly payroll processes, and process staff benefits claims in line with policies.

  • Follow appropriate processes at the time of employee resignation to ensure the welfare of the company and the maintaining all its physical and intellectual property.

  • Proactively advise and coach managers on employee relations issues to enable actions and solutions that are in the best interests of the organization. Undertake case management of disciplinary and grievance issues where necessary.

  • Create employee emails and manage access to collaboration software such as slack and Jira/Confluence.

  • Receive hiring requests from department managers, write job descriptions, approve them from department managers and release job announcements.

  • Follow staff recruitment and selection processes, filter CVs, organize interviews with department heads and ensure filling of roles in a timely manner.

  • Send job offers and schedule orientations for accepted applicants with their team leads.

  • Manage Synapses Internship program, through

    • Designing Internship programs to assure interns are given challenging tasks and both parties can benefit.

    • Create an intern requirements document and post an internship announcement.

    • Filter and hire intern applications.

    • overseeing performance & sending surveys mid and at the end of their internship.

    • providing recommendation letters and certificates.

Employer Branding


  • Maintaining relationships with top universities.

  • Ensure presence in employment fairs & events.

  • Prepare for fairs through brochures, postings and branding materials.

Performance Management


  • Coordinate the performance management process and facilitate orderly completion of exercise.

  • Support managers in staff learning and development by recommending suitable learning and development courses and/or initiatives through e-Learning Portal and other suitable channels to develop high performing teams.


Culture & Environment


  • Schedule and plan a team bonding session for the whole team and execute them successfully.

  • Ensure constant effective internal communication.

  • Ensure the entire team is aware and aligned with company objectives, values and policies.


Legal Process
  • Develop with lawyer staff contracts and ensure constant updates on annual basis.

  • Work on social insurance processes and ensure all employees are fulfilling legal employment papers & requirements and are socially ensured.

  • Work on contract & social insurance termination upon employee resignation.

  • Maintain knowledge of industry trends and employment legislation and ensure compliance with local labor laws.

  • Communicate latest labor regulations, current and emerging trends, best practices and recommendations to the CEO.


  • Good knowledge of employment law and codes of good practice as they apply to a particular national context.

  • At least 2 years of experience in human resources management, in areas such as human resource planning, recruitment and selection, performance management, contract administration, reward and employee relations.

  • Fluency in Arabic with excellent written and spoken English.

  • Experience of using technology for a wide variety of HR services and activities is a plus.

HR Specialist Application