Senior Business Intelligence Specialist

Role Description

Understanding the role

As an integral member of our operations team, the Business Intelligence (BI) consultant is responsible for the design, development, implementation, management and support of mission- critical enterprise BI reporting and Extract, Transform, Load (ETL) processes and environments. Working with cross-functional teams, you will be required to gather, document, and approve business requirements for data analysis and reporting projects, as well as use BI and database tools to develop reporting solutions to meet business needs.

Key Responsibilities

  • Develop and manage dashboards suitable for the target audience, which includes executive leadership department managers and executive board of directors.

  • Translate business requirements into specifications that will be used to drive data store(s)/ data warehouse(s)/ data mart(s) design and configuration.

  • Develop recurring report and dashboard solutions to communicate key performance indicators to different stakeholders.

  • Create and maintain documentation including requirements and business processes models.

  • Identify trends and opportunities to improve decision-making processes and strategies.

  • Develop new metrics to assess operational performance.

  • Provide technical assistance and cross training to other team members.

  • Design and implement technology best practices and guidelines.

Qualifications

  • BSc Degree in Computer Science, Information Technology, Finance or similar.

  • 3+ years’ experience implementing enterprise-scale reporting systems.

  • Extensive use of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.).

  • Ability to assess, manage and adjust priorities quickly.

  • Demonstrated ability with ETL tools.

  • Experience using business intelligence tools; such as Power BI, Tableau, or Superset.

  • Experience performing root cause analysis on internal & external data and processes to generate business insights.

  • Excellent interpersonal communication skills (verbal and written) are required to support working in project environments that includes internal and external customer teams.

  • Must have strong analytical, conceptual and problem-solving abilities.

  • Experience supporting and working with cross-functional teams in a dynamic environment.

  • Knowledge of data science, AI deployment, and MLOps is preferred.

  • Strong work experience with with Python or R is preferred.

  • Experience with Linux/OSX command line, version control software (git), and general software development is preferred.

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